Main condition
By using www.orion.bg You should familiarize yourself with these General Terms and Conditions, which are an integral part of any contract for the sale of goods through the site: www.orion.bg. Each time you conclude a contract of sale through the site: www.orion.bg. The client receives the current general terms and conditions.
By using www.orion.bg you represent and warrant that you are 18 years of age or older. If the General Terms and Conditions presented in this case are not accepted and the personal data required for the conclusion of the purchase contract are sold, Orion Invest Ltd. cannot provide the Client with the opportunity to remotely conclude the relevant purchase contract.
These GENERAL TERMS and Conditions govern the order, manner and conditions for ordering through the online platform www.orion.bg, owned by Orion Invest Ltd. These GENERAL CONDITIONS form an integral part of the contract of sale between Orion Invest Ltd. and the CLIENT.
Orion Invest Ltd. provides the CLIENT with the opportunity to order the online platform products offered by placing an order, taking the goods from a company shop and paying at the respective sale price, the CLIENT being obliged to comply with and comply with these GENERAL TERMS. orders for the purchase of the goods and services offered on the online platform www.orion.bg to be acquainted with these General Terms and to agree with the stipulated in them.
Orion Invest Ltd. reserves the right to change these GENERAL TERMS. In case of changes to these GENERAL TERMS and Conditions, the Client may state that he or she rejects the changes by sending a statement of rejection of the changes to the email address orionweb@abv.bg. Upon receipt of the express statement of rejection, it is considered that the application contract is being terminated. The changes in the GENERAL TERMS do not affect the relationship between the CUSTOMER and Orion Invest OOD, arising in connection with a valid order for purchase of goods submitted before the changes. 1. General For the purposes of these GENERAL TERMS, the following terms are used with the following meaning:
Orion Invest Ltd., with its registered office and registered office: Sofia, 8 Stolichna municipality, 8 Sveta Sofiya Str. www.orion.bg is a website for online orders for goods and services provided by Orion Invest Ltd. (www.orion.bg). The “goods and services” provided by Orion Invest Ltd. are:
– meat and meat delicacies; – vouchers for promotions, events and shopping. Each of the listed items is described with its main features and selling price. A CLIENT is a natural or legal person who has placed an order on www.orion.bg and complies with these GENERAL TERMS. By ordering the CLIENT – an individual declares and confirms that he / she is 18 (eighteen) years of age.
Orion Invest Ltd. is not responsible for any losses or damages arising from your failure to comply with your responsibilities and obligations under these established GENERAL TERMS. To order a product or use a service provided by www.orion.bg, you must provide the information we require. By entering any information on www.orion.bg you represent and warrant that: – You are 18 years of age or older; – Use your real identity; – You have provided only true, accurate, current and complete information; – You will maintain and update in a timely manner the information you provide in order to keep it accurate, accurate, current and complete.
Electronic communication
When you visit www.orion.bg, order products or services, you communicate with us electronically or remotely. We will also communicate with you by email or by calling or updating information on www.orion.bg. By using www.orion.bg, you agree that all agreements, notes, disclosures and other communications that we provide electronically comply with all legal requirements, and that such communication is in writing.
2. Purchase Orders
In order to order the offered products and services from www.orion.bg, the CUSTOMER needs to provide the required information and to declare its agreement with these GENERAL TERMS.
When ordering, the CLIENT provides the following information:
– for individuals – name, surname, telephone and e-mail; – for legal entities – trade company, Mall, VAT number, telephone, address, e-mail. By entering any information on www.orion.bgYou must declare that you agree to the General Terms and Conditions of www.orion.bg by ticking the box “I have read and agree to the terms of use” when completing the order. www.orion.bg acknowledges receipt of the statement of agreement with these General Terms and Conditions by sending a message to the CLIENT’s e-mail containing data on www.orion.bg and the text (electronic reference to the text) of these GENERAL TERMS.
Purchase Order Process
When ordering a purchase, the CLIENT performs the following steps:
He chooses the products he wants, which he adds to his shopping cart by pressing the ORDER button against the relevant product. When the customer decides to order the selected products, he goes to his Cart (located at the top right of the menu on the website).
In his Cart, the CUSTOMER determines the type and quantity of the goods (PURCHASE VIEW) and confirms the order (by pressing the virtual ORDER / CLOSE ORDER button);
In order to continue, the CUSTOMER enters information about the name, surname, telephone and shop of the company from which he will buy his products, and presses the CONTINUE button.
The CUSTOMER confirms the requested data from the CONTINUE button.
Accept order The purchase order is accepted from www.orion.bg by sending a message to the CLIENT’s e-mail address, with the following content: “Your order has been received and will be processed”; Order number; Number of products ordered and payment amount; Shop from which to buy the products.
The request shall take effect between the parties after checking the availability of the goods ordered for purchase and after confirming its validity on the telephone specified by the CLIENT or by sending a message to the CLIENT’s e-mail address.
PURCHASE
After completing the order, the CLIENT will receive confirmation of the specified e-mail address. Orders accepted by 19:00 will be processed and ready for purchase from the company specified by the CLIENT on the day after 14:00. Orders placed after 19:00 will be processed and ready for purchase by the CLIENT on the next day after 14:00. The CUSTOMER must specify a shop of the company from which to buy the products prepared for him. Orion Invest Ltd. stores that will accept online orders are:
Meat Museum Shop, Pazardzhik
All website prices are for a specific product and include VAT.
Orders placed on Saturday until 19:00 will be processed and ready for purchase on Monday after 14:00. On Sunday and official holiday online orders are not accepted.For more information, contact our representative at the specified telephone number. The Client undertakes to provide access and opportunity to purchase the goods from the company specified by him.
PAYMENT
All prices on the online platform are in Bulgarian leva. The due amount for the goods on the online platform are approximate. The final price is payable at the store upon receipt of the goods after the issue of a cash voucher.
REFUND CONDITIONS
The online platform www.orion.bg complies with EU (European Union) consumer protection rules, which guarantee that when purchasing goods and services in the EU you have clear information about the products or services you buy, their price, shipping and delivery costs as well as your rights when problems arise. Orion Invest Ltd. will provide the CLIENT with the opportunity to check the goods before purchase. The check shall be carried out without prejudice to the integrity of the product. Due to the nature of the goods, returns and returns after leaving the store are not accepted.
PERSONAL DATA PROTECTION POLICY
Orion Invest Ltd. provides transparency in the processing of your personal data. Therefore, with this Privacy Policy, we inform you of all aspects, how and why hackers process your personal data and the rights you have in connection therewith. If you have any questions, please contact us.
REFUND CONDITIONS
INFORMATION ABOUT ORION INVEST OOD
Orion Invest Ltd., having its registered office and registered address: Sofia City, Stolichna Municipality, 8 Sofia St., UIC 112601497 offers the ordering service for goods on an online platform www.orion.bg.
Orion Invest Ltd. collects, stores and processes personal data in accordance with the requirements of Regulation 679/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, the Personal Data Protection Act of Bulgarian and European law and solely for purposes related to the exercise of the rights and fulfillment of the obligations of the parties to this contract, for example for the execution of the orders made by the clients, as well as for the identification and client and individualize the appropriate client account.
INFORMATION ABOUT US OPERATION WITH PERSONAL DATA
Your personal data is processed for the following reasons:
1.When you order some of our products;
2. The normative acts oblige us;
3. When we receive your explicit consent – in all other cases.
Personal information is any information that can be used to identify an individual. We collect and process your personal information in order to provide you with the services we provide. We strive to continuously improve our service and create maximum comfort for all our users and customers. For these reasons, we have established contractual partnerships and principles to meet all your needs to the fullest extent possible when using the services of our e-shop and guaranteeing the security of your personal data. This is the information you provide to us when you register at the online store or when you place orders without registration. The information comes to us when using the functionality of the site and through cookies. When using the site and our services, we do not collect or process sensitive information as defined in the General Data Protection Regulation (Regulation (EU) 2016/679). The personal information we collect is from the data subject. We do not collect data for minors. We do not make automated decision making with Personal Data.
HOW AND WHY WE COLLECT YOUR PERSONAL DATA
We use the information you provide us to:
· Process your orders;
· Keep in touch with you about the status of your order, to confirm the final final amount of your purchase and to confirm delivery;
· Contact you in case of problems with ordering your items;
· Correct or cancel your requests;
· Respond to your inquiries and inform you about services;
· Send you materials for direct marketing purposes that you have agreed to – such as newsletters, news and promotional offers;
· Analyze your client history in order to provide you with preferential services and prices;
· To analyze and improve the quality of the services we offer in order to increase customer satisfaction;
· Prevent abuse or misuse of our services;
· Send you important messages and notifications;
· Accounting;
· To comply with legal requirements
To fulfill legal obligations
· Provision of information to the Commission for the protection of personal data in relation to the obligations imposed by the legislation on personal data protection – Personal Data Protection Act, Regulation (EU) 2016/679 and before other competent authorities in case of legal grounds ;
· Obligations provided for in the Accounting Act and the Tax and Social Insurance Procedure Code and other related legal acts;
· Age verification when shopping online
The identification information you provide to us when placing your order:
· Names, telephone number and e-mail for contact;
· When issuing an invoice – lawful billing information;
· Other personal information may be required if required by other documents
Anonymized data
Each time a user accesses our web site, we receive information in the form of an informal protocol with the following content: The web page that sent you to us; IP address; Date and duration of access; The amount of data transferred; Information about the browser and operating system you use; Cookies.
The information protocol and its data are stored for the security of our systems so that a hacker attack can be identified. We are not able to assign a protocol to a specific person. We do not compare information from a database with another database. Data can be used for statistical purposes and analyzes.
When using the site and our services, we do not collect or process information that reveals racial or ethnic origin, political views, religious or philosophical beliefs, union membership, genetic and biometric data, health status, sex life, sexual orientation or sentencing data.
HOW WE PROTECT YOUR PERSONAL DATA
In order to ensure adequate data protection for our company and our customers, we apply all the necessary measures provided for in the Personal Data Protection Act and the General Data Protection Regulation (Regulation (EU) 2016/679). our best practices in supporting the processes of protecting and securing your personal data.
YOUR RIGHTS AS A USER
As a user, you can exercise your rights through our site or the contact details above.
You have all the rights to protect your personal data under Bulgarian law and European Union law. Each User has the right to:
• Awareness (regarding the processing of personal data);
• Access to your own personal data;
• Correction (if data is incorrect);
• Deletion of personal data (right to be forgotten);
• Restriction of processing by the controller or the processor;
• Objection to the processing of his personal data;
• Not be the subject of a decision based solely on automated processing involving profiling that has legal effects on you or similarly affects you significantly;
• The right to a judicial or administrative remedy in the event that your rights have been violated.
You can request deletion of your data if:
• Personal data are no longer needed for purposes for which they were otherwise collected or processed;
• Withdraw your consent on which data processing is based and there is no other legal basis for processing;
• Objections to processing and there are no legitimate grounds for processing to take precedence;
• Personal data were processed illegally;
• Personal data must be deleted in order to comply with a legal obligation established by law;
• Personal data have been collected in connection with the provision of information society services to children and consent has been given by the parent responsible for the child.
Orion Invest Ltd. is not obliged to delete your personal data if it stores and processes them for:
· Compliance with a legal obligation requiring processing;
· To establish, pursue or defend legal claims.
• In the event that you exercise your right to be forgotten, we will delete all your data, except for the information that is necessary to confirm that your right to be forgotten is fulfilled.
INFORMATION ABOUT THE COMPETENT SUPERVISORY AUTHORITY FOR PERSONAL DATA PROTECTION
Name: Personal Data Protection Commission
Registered office and registered office: 1592 Sofia, Prof. Tsvetan Lazarov № 2
Correspondence address: 1592 Sofia, Prof. Tsvetan Lazarov № 2
Phone: 02 915 3 518
Website: www.cpdp.bg
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